Support for tenants from application through to entry — without the costly mistakes.
We provide practical, professional support for tenants at every stage of the rental process. From securing a property, to ensuring it is properly documented at the start of your tenancy, through to preparing documentation if issues arise — our services are designed to support you and reduce risk.
We make sure everything is done properly from the start — so it doesn’t cost you later.
Entry Condition Report Service
We complete your entry report properly so you’re protected at the end of your lease.
This ensures all pre-existing conditions are clearly documented with detailed comments and photographic evidence.
Property Viewing & Assessment
Know what you’re signing up for before you apply.
We attend inspections on your behalf and provide a detailed summary, including photos, videos, and condition notes.
Rental Application Support
Give yourself the best chance of getting approved the first time.
We assist in preparing your application to ensure it is complete, well-presented, and aligned with what property managers look for.
NCAT Preparation & Application Support
Get your application and evidence prepared properly from the start.
We assist with the preparation and submission of NCAT applications, ensuring accuracy, clarity, and all required information is included.
Clear, fixed pricing based on property size — no surprises.
Entry Condition Report Pricing
Studio or 1 bedroom / 1 bathroom
$200
2–3 bedrooms / 1 bathroom
$250
2–3 bedrooms / 2+ bathrooms
$275
4 bedrooms / 1 bathroom
$275
4 bedrooms / 2+ bathrooms
$300
5+ bedrooms / acreage / estate
Price on request
Standard pricing applies to typical property layouts. Additional living areas, studios, rumpus rooms, or detached spaces may incur an additional fee once the address is reviewed.
Travel & Call-out Details
Hills District (base area)
Included
Within 25km of Hills District
$50
25–45km from Hills District
$100
Weekend premium
+$75
Location fees are calculated from Baulkham Hills. After-hours requests are subject to availability and additional confirmation.
Optional add-ons to suit your needs:
Remote review of report
with suggestions
24-hour turnaround
+$50
Same-day urgent service
+$150
Photo USB / digital file
+$30
$80
Application Support
Give yourself the best chance of getting approved the first time.
We prepare your application to ensure it is complete, well-presented, and aligned with what property managers look for.
$150 per application
Property Viewing & Assessment
We attend inspections on your behalf and provide a detailed summary, including photos, condition notes, and practical insights.
$120 per inspection (Hills District)
2 properties in one trip – $200
Additional properties – $50 each
Travel fees apply outside of Hills District.
NCAT Application Support
Get your application and evidence prepared properly from the start.
We assist with preparing and submitting NCAT applications, ensuring accuracy, clarity, and all required information is included.
Quote on request
Not sure which service is right for you?
Get in touch and we’ll let you know exactly how we can help.
Additional Tenant Support Services
Support available throughout your tenancy, tailored to your situation.
Travel fees apply outside of Hills District.
Pre-Vacate Inspection
We attend prior to vacate to identify any issues likely to be raised by the agent.
You’ll receive clear guidance on what should be addressed before returning the property, helping reduce the risk of bond deductions.
(Price dependent on property size & location)
From $150
Bond Claim & Exit Support
We review the condition of the property at vacate and provide guidance on bond claims.
Includes advice on what is reasonable, drafting responses to agents, and assistance preparing supporting documentation if required.
(Complex matters / NCAT preparation quoted separately)
$150
Maintenance Request Support
We assist with drafting clear, professional maintenance requests to ensure issues are communicated effectively and addressed appropriately.
Includes guidance on urgent vs non-urgent repairs.
$40 / request
Lease / Rent Review Support
$75 per review
We provide advice on lease renewals and rent increases, helping you understand your position and respond appropriately.
Travel fees apply outside of Hills District.
Routine Inspection Preparation
$125
We guide you on how to prepare for routine inspections, including what property managers typically look for and how to present the property.
Weconduct on-site walkthroughs highlighting areas that may require attention prior to inspection.
Not sure which service is right for you?
Get in touch and we’ll let you know exactly how we can help.